Privacy Policy

Last Updated: 2026-06-09

This Privacy Policy describes how Perfect 32 ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.

We are committed to protecting your privacy and ensuring the security of your personal data, especially sensitive health information.

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include:

1.1 Personal Identifiable Information (PII)

• Contact Information: Name, address, phone number (+1 (561) 600-5499), email address (support@jackhopman.com).
• Demographic Information: Date of birth, gender.
• Identification Details: For verification purposes, such as driver's license number, if required for insurance or legal compliance.

1.2 Health Information (Protected Health Information - PHI)

• Medical History: Past and present medical conditions, allergies, medications.
• Dental History: Previous dental treatments, conditions, concerns.
• Treatment Information: Diagnoses, treatment plans, progress notes, X-rays, images, and other clinical records.
• Appointment Information: Dates and times of appointments, reasons for visits.

1.3 Financial and Insurance Information

• Insurance Details: Policy numbers, group numbers, insurance provider details for billing.
• Payment Information: Credit card details, bank account information (processed securely through third-party payment processors) for billing and payment collection.

1.4 Technical and Usage Data

• Website Usage: IP address, browser type, operating system, pages viewed, time spent on our site, referral sources.
• Device Information: Information about the device you use to access our services.

2. How We Use Your Data

We use the information we collect for various purposes, including:

• Providing Dental Services: To provide accurate diagnoses, develop treatment plans, and deliver dental care tailored to your needs.
• Appointment Management: To schedule, confirm, and remind you of appointments.
• Billing and Payments: To process payments, submit claims to insurance companies, and manage your account.
• Communication: To respond to your inquiries, provide information about our services, send appointment reminders, and, with your consent, send marketing communications.
• Internal Operations: For administrative purposes, quality improvement, staff training, and record-keeping.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations (such as HIPAA), and professional standards.
• Improving Our Services: To understand how our website and services are used and to make improvements.

3. Data Sharing and Disclosure

We may share your information in the following circumstances, always with appropriate safeguards and in compliance with applicable laws:

• Healthcare Providers: With other healthcare providers (e.g., specialists, laboratories) for referral, consultation, or coordinated care, with your consent.
• Insurance Companies: With your dental insurance provider to facilitate claims processing and payment.
• Third-Party Service Providers: We may engage third-party companies to perform services on our behalf, such as IT support, payment processing, appointment scheduling software, data analytics, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your information to other parties with your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the website to function correctly.
• Analytical Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Security

We implement robust administrative, technical, and physical safeguards designed to protect your personal information, especially your PHI, from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider appropriate new technology and methods.

Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information, such as choosing strong passwords for any online accounts you may have with us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to legal retention requirements.
• Right to Object/Restrict Processing: You have the right to object to or request restriction of processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the 'Contact Information' section below. We may need to verify your identity before fulfilling your request.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: